Terms & Conditions
1. Introduction
Welcome to RajBanny! By accessing or using our website or purchasing our products, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before proceeding.
2. Eligibility
By using our website or purchasing from us, you confirm that you are at least 18 years old or have obtained parental consent to engage in transactions on our platform.
3. Products and Services
- Product Description: We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate. However, slight variations in color, design, and fabric may occur due to photographic lighting or screen display settings.
- Customization: For custom orders, the customer is responsible for providing accurate measurements and details. Any discrepancies in sizing or design due to incorrect information provided by the customer will not be our responsibility.
4. Orders and Payments
- Placing Orders: Orders can be placed online via our website. All orders are subject to availability and acceptance by us.
- Payment Terms: Full payment must be made at the time of purchase unless otherwise agreed upon. We accept payments via credit/debit cards, net banking, UPI, and other secure payment gateways.
- Order Cancellation: Orders can only be canceled within 24 hours of placement. After this period, cancellations will not be accepted.
- Pricing: Prices are subject to change without prior notice. However, confirmed orders will not be affected by price changes.
5. Shipping and Delivery
- Delivery Time: Standard delivery timelines will be communicated at the time of purchase. Delays caused by unforeseen circumstances, such as courier delays or strikes, are not under our control.
- Shipping Charges: Shipping costs, if any, will be clearly mentioned at checkout. International shipping may incur additional customs duties, which are the buyer's responsibility.
- Damaged Goods: If an item is received in a damaged condition, please notify us within 48 hours of receipt with photographic proof for a replacement or refund.
6. Returns and Refunds
- Return Policy: Returns are accepted only for defective products. Items must be returned in their original condition, unused, and with all tags attached within 7 days of receipt.
- Non-Returnable Items: Custom-made or tailored products cannot be returned or refunded.
- Refunds: Refunds will be processed within 7-10 business days after the returned item is received and inspected.
7. Intellectual Property
All content on our website, including images, logos, text, and designs, is the property of RajBanny and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability in any circumstance is limited to the purchase price of the product in question.
9. Privacy Policy
We are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and secure your data.
10. Governing Law and Dispute Resolution
These terms are governed by the laws of India. Any disputes arising under these terms will be resolved exclusively in the courts of [Your City, India].
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review them periodically.
By using our website or purchasing from us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
